September 2, 2021 / Maggie Wilson
Orbi Satellite Offline? Here’s How to Get It Back Online!
Orbi Satellite offline? Facing issues while making your Orbi Satellite up and running? Worry not! This troubleshooting guide will help you fix the ‘Orbi Satellite offline’ issue in a snap.
How to Fix Orbi Satellite Offline Issue?
Unable to make the most of your Orbi due to Orbi Satellite offline issue? It is incredibly frustrating when your Orbi Satellite is connected to your router via orbilogin but it is still not giving any response. Well, no need to give the problem a second thought. Following are the simple yet tested fixes right from the table of experts to get your Orbi Satellite back online.
- Reboot Your Orbi Satellite
Orbi Satellite offline issue can occur if there is some technical glitch in your device. For fixing it, first and foremost step you can try is to power cycle your Orbi Satellite. You can do this by simply unplugging your Orbi Satellite from its power socket and then plugging it back again after a while.
- Check Power Supply
Make sure the power socket that is being used by you for plugging in your Orbi Satellite is providing sufficient and fluctuation-free power supply. If you find any problem with the socket, try connecting your Satellite to another wall outlet.
Caution: The power outlet you choose for your Orbi Satellite must be within the range of your Orbi router. Else, both the devices will not be able to sync, resulting in no internet.
- Check Your Internet Connection
Another trick you can try is to contact your ISP service provider for ruling out any area-related problems. If everything is well, then check if your Orbi Satellite is properly connected to the internet source such as router or modem.
- Verify Your Orbi is Properly Configured
Make sure you have configured your Netgear Orbi in a proper manner via orbilogin.com. If your device is partially or improperly set up, then also you may find yourself entangled into the mess of Orbi Satellite offline issue. If you are not sure about the configuration of your device, consider resetting it to the default settings and configure it again.
- Run a Ping Test
If you are not sure about whether your Orbi is having proper internet access or not, consider running a ping test on the device that is connected to your Orbi. If it gives you proper reply, then the problem is something else. In that case, move ahead and try the next troubleshooting hack.
- Try a Different DNS Server
If you have connected your Orbi to a DNS server that comprises corrupted data, then also you may come up with the Orbi Satellite offline issue. In that case, you can either use different DNS server or consider changing the settings of the current one to fix the issue.
- Keep Wireless Interference at Bay
Orbi is one of the best devices when it comes to enjoying seamless internet connectivity. But, wireless interference from other devices can impact its overall performance. Orbi Satellite offline issue can also occur if devices emitting radio waves are interfering with its connection. To name a few, cordless phones, Bluetooth speakers, microwaves, baby monitors, and Blu-ray players are the most common offenders. Therefore, you are advised to keep your Orbi router as well as Satellite at distance from such devices for making the most of your Orbi.
- Bad Hardware
Have you checked the hardware of your Orbi Satellite for any damages? No? Well do it now! It is possible that there is some hardware-related problem with your Orbi Satellite that is not allowing it to turn online. Try swapping out some of the components like adapter or Ethernet cable and see if it fixes the Orbi Satellite offline issue for you.
The Bottom Line
We hope the troubleshooting tips we have jotted down in the post will help you troubleshoot the Orbi Satellite offline issue and make it operational in a matter of minutes. Just in case you need any more assistance, our experts are available 24×7 to bail you out.