June 1, 2022 / Maggie Wilson
Troubleshooting Guide to Fix “We Can’t Find Your Orbi” Issue
In order to enjoy a blazing-fast and seamless internet connection, it is important that you access the Netgear Orbi’s network. What happened? Did you come across the “We can’t find your Orbi” issue while doing so? Well, that can’t be good. But, worry not. Simply go through the troubleshooting hacks mentioned in this post and learn how to get rid of the issue at hand only in a matter of minutes. But, before you do that, you need to become aware of the reasons that might have caused it in the first place.
Possible Reasons: We Can’t Find Your Orbi Issue
Here are some of the topmost factors contributing to the “We can’t find your Orbi” issue:
- You haven’t performed Netgear Orbi setup thoroughly of your Orbi RBR850 router.
- The Ethernet cable connecting your Orbi router and the existing modem is damaged.
- Your Netgear Orbi router is placed away from the modem.
- The Netgear Orbi router as well as the satellite is not in sync.
- The WiFi signals of your Orbi are either getting blocked or interrupted.
- Your PC is infected with viruses or other malicious software.
Now, keep reading this post and learn how to get rid of the “We can’t find your Orbi” issue.
Fixed: We Can’t Find Your Orbi Issue
A. Verify the Ethernet Connection
Start troubleshooting the issue at hand by checking the condition of the Ethernet cable connecting your Netgear Orbi RBR850 router and the existing modem. If you find any cuts on it, or it’s worn out from anywhere, consider replacing it with a new one. In case, you want to opt for an easier option, then connect your devices using a wireless source.
B. Place Your Devices in Proximity
Too much distance between your Netgear Orbi router and the existing modem can make it difficult for them to transmit signals properly, thereby creating a communication gap. Therefore, make sure that both your wireless devices are placed close to each other. However, not too close. Or else, their WiFi signals might clash and lead you to further technical issues like orbi not working, etc.
C. Say No to WiFi Interference
As mentioned above, WiFi interference is one of the many reasons why you are stuck with the “We can’t find your Orbi” issue. To take care of this thing, consider placing your router away from devices like cordless phones, washing machines, baby monitors, Bluetooth speakers, treadmills, televisions, refrigerators, microwave ovens, etc.
D. Sync Your Orbi Devices Properly
Have a look at the Sync button on both your Netgear Orbi router as well as the Orbi satellite. Is it pressed? No? Well then, what are you waiting for? Press the Sync button on both your Orbi devices and wait for them to get synced.
E. Install an Antivirus Software
Chances are that your device is infected with viruses due to which you are having a hard time with the “We can’t find your Orbi” issue. To troubleshoot it, consider installing an antivirus software on your device. Once installed, enable it.
Once you are done walking through these troubleshooting hacks, check whether you are able to fix the “We can’t find your Orbi” issue.
“We can’t find your Orbi” issue has stressed out more than half of Orbi users. If you are the owner of an Orbi RBR850 router and are facing this issue, then trust us, following the hacks mentioned above will be of great help to you.
On the off chance, even after following them, you are facing the “We can’t find your Orbi” issue, then waste no more time getting in touch with our technical experts. They will surely assist you no matter at what time you ping them.