February 18, 2021 / Maggie Wilson
Orbi Speed Test Not Working? Let’s Help You Fix It!
Want to put the speed of your Orbi on test? Looking to check whether your ISP is giving the data speeds you were promised to? Why not run a speed test on your Orbi? What, Orbi speed test not working for you? Oh, snap! Let’s help you fix the issue so that you can check internet speed on your Orbi and see if you are getting the same speed for what you are paying for.
Quick Tip: Before you run a speed test on your Orbi, make sure to stop up any downloads your system is working on as well as to deactivate proxy software (if used) to get a more accurate speed of the internet. Also, temporarily disabling firewall and antivirus software is good to avoid any issues while running the speed test on an Orbi.
Why Orbi Speed Test Not Working?
Orbi speed test issue is mostly seen among users who are using the Orbi app to get the job done. Users testing the speed of their Orbi using their computers have not reached us yet with the same problem.
So, it is expected that there is some issue with the app when you try to test the internet speed on your Orbi. Perhaps, your mobile is not having internet access or the Orbi app is not installed on your device in a successful manner. Whatever the reason is, the below-listed hacks will help you fix the Orbi speed test issue in an instant. Read on.
How to Fix Orbi Speed Test Not Working Issue?
Orbi speed test issue can easily be fixed by following the troubleshooting tips given below. Let’s get started!
- Uninstall the current Orbi app from your mobile.
- Once done, restart your smartphone.
- Now, access the App Store on your device and find the Orbi app.
Quick Tip: Make sure you install the latest version of the Orbi app.
- After installing it on your device, access orbilogin page to land on the dashboard of your WiFi device.
- Keep in mind to enter the right login details to avoid any issues while logging in to your Orbi.
- As soon as you see the GUI of your Orbi, head toward the settings and again try testing the speed of your Orbi.
We hope that this time you will get success while running the Orbi speed test. If that doesn’t solve the issue for you, try to update the firmware of your Orbi to the latest version. Sometimes, the use of an outdated firmware can hamper the performance of your Orbi, resulting in the non-working of some of its features.
Note: Make sure you update the firmware on your Orbi as per its model number because updating the wrong firmware version can make your Orbi stop working.
Last but not least, the impartial configuration of Orbi can also stop you from making the most of your device. To get it fixed, reset your Orbi to the default factory settings and configure it again. This might solve the Orbi speed test issue for you.
Not done yet? Oh!
We suggest you get in touch with our technical support executives and let them diagnose the reason behind getting the Orbi speed test not working issue and get it fixed for you.