Detailed Guide to Fix Orbi Satellite Not Syncing Issue
A Netgear Orbi WiFi mesh system is packed with tons of amazing features. The Orbi system helps to provide a high-intensity internet signal in every inch of your home. Though it fulfills its promise of delivering ultra-fast internet access by removing WiFi dead spots, users often report various issues with their Orbi system. The Orbi satellite not syncing with the router, however, is one of the most reported issues. That is to say that they experience connectivity issues between the Orbi router and the satellite. In such instances, users aren’t likely to enjoy the satellite network as anticipated. If you are experiencing a similar situation then this blog is for you. In this blog, we shall walk you through some troubleshooting fixes that will help you get your Orbi router synced with the satellite.
Why Orbi Satellite Not Syncing With Router?
In case the Orbi router is not connecting to the satellite, this could be due to various reasons. A few things mentioned below could have happened.
1. Excessive Distance Between Devices
If the distance between the Orbi router and the satellite is more, then they won’t communicate with each other and the syncing will be prevented.
2. Power Interruption
Power-related issues could also prevent syncing of the Orbi router to the satellite.
3. Faulty Setup
The chances are that the initial Orbi system setup has not been done in a right manner resulting in the Orbi satellite not syncing issue.
4. Firmware Not Updated
If the Orbi WiFi mesh system is running on an older firmware version, then the devices might not be able to sync.
Orbi Satellite Not Syncing Issue: Resolved
Once you are aware of some common reasons behind the Orbi system sync issue, we can proceed with troubleshooting. Listed below are a few things that you can do:
1. Verify Setup
A faulty Orbi system setup can lead to the Orbi satellite syncing issue. Be certain that all the Orbi setup steps had been religiously performed. Take a look at the way the connection between the Orbi router and the satellite is made. Check whether it is wired or unwired. In case of a wired connection, take a good look at the Ethernet cable. Do you find anything wrong with it? Like it is damaged or worn out? If so, get it replaced immediately. Once you are done verifying everything as mentioned in this step, press the Sync button on both devices. The syncing should be successful. However, if you still cannot do so, proceed further.
2. Bring the Devices Closer
Distance is the key feature to having a successful sync between the Orbi router and satellite. So, try bringing the device closer. Make sure that the satellite is placed within the router’s range.
3. Check Power Supply
Make sure that your Orbi router and the satellite are plugged into the working power sockets. Also, check the power adapters for any damages. The Orbi system should be receiving an optimum power supply for it to perform well.
4. Power Cycle Orbi System
The technical devices get overheated with excessive usage. Power cycling performs miracles in such a case. Thus, power off your Orbi satellite, detach all the connecting cables and let it rest for a while. Reattach all the cables and turn the power on. After the power cycle, try syncing the devices by pressing the Sync button.
5. Update Firmware
In case obsolete firmware is preventing both devices from syncing, then consider updating your Orbi device with the latest firmware version. Download the latest firmware software for your Orbi model from the official website and save it on your computer. Now, get to the Orbi login page and get the firmware installed on your device.
6. Reset Orbi
If the above fixes could not resolve the Orbi satellite not syncing issue, then there is one more fix for you. At times, the Orbi storage gets overloaded with temporary files. The accumulated cache causes ‘no room to run’ situation on Orbi. Resetting the Orbi device will suffice in deleting accumulated cache and unwanted files. To reset, locate the Reset button on your Orbi router and press it. The configuration settings along with the excessive junk files will be deleted and the factory settings will be restored on it.
Once the reset is completed, the Orbi will start afresh. Now it is ready to be reconfigured and synced.
How to Sync the Orbi Router and Satellite?
This is all about how you can fix the Orbi router and satellite sync issue. In case you are still stuck somewhere while troubleshooting, know that our highly expert technical team is always at your beck and call.